FAQS
How does the payment plan work?
PREMIER has made cruising an easy and affordable experience. You have two different ways of paying for your cruise, you may pay in full, or take advantage of our no-interest, monthly payment plan. Our monthly plan is easy to set up — pay a $150 deposit per person, and the rest of the balance is divided evenly over the remaining months until your cruise. This payment will be an automatic payment on your credit card or debit card.
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What travel documentation do I need?
Proper travel documentation is required at embarkation and throughout the cruise and is the responsibility of the guest. Any guest traveling without proper documentation will not be allowed to board the vessel and no refund of the cruise fare will be issued. U.S. citizens are encouraged to show a U.S. passport. If they do not have a passport, they should be prepared to provide a valid government-issued photo ID (i.e. Driver’s License) and proof of U.S. citizenship in the form of a government-issued (not hospital issued) U.S. birth certificate. It is important that guest names on travel documents be identical to those on the cruise booking. Otherwise, proof of name change (i.e. a marriage license) OR a valid driver’s license or government-issued photo ID must be presented. For further information on documentation for U.S. citizens see U.S. Customs and Border protection.
For further information on documentation for Non-U.S. citizens go to www.iatatravelcentre.com/travelinformation.
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In order to serve our customers better, Premier has partnered with A Briggs Passport and Visa Expeditors. If you need to order a new passport, renew a passport, replace a lost or stolen passport, or update your passport, A Briggs works with the U.S. Passport Agency and foreign embassies and consulates to secure passports as quickly as 24 hours.
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What is the Cruise Age Policy?
The minimum age to sail unaccompanied on sailings originating in North America is twenty-one (21). No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest’s age is established upon the first date of sailing. This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples, and for active duty members of the United States or Canadian military. Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required.
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INFANT POLICY
Infants sailing on a cruise must be at least six months old as of the first day of the cruise.
Please be aware that guests traveling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests. Please confirm with the current cruise line for each cruise as this policy can be different.
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Can I cruise if I am pregnant?
Cruise lines cannot accept guests who will have entered their 24th week of pregnancy by the beginning of, or at any time during the cruise or cruise tour. All guests are required to sign a health questionnaire at check-in to ensure they are aware of the pregnancy policy.
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Does PREMIER book hotel and airline reservations?
No, but we do have partnerships with companies that provide those services.
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Is travel insurance necessary?
Common travel problems like flight delays, travel injuries and illnesses, unpredictable weather and lost or stolen luggage are why today’s smart travelers travel with a travel insurance plan. Travel insurance is available.
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What documents do I need to travel to Israel?
You need is a passport that’s valid at least six months longer than your date of arrival in Israel. For stays up to three months, you don’t need a visa.
Do I need vaccinations to visit Israel?
Israel has world’s highest number of doctors per capita, and a very modern healthcare system. The Covid-19 vaccination is NOT required to visit Israel. Most standard over-the-counter equivalent of North American drugs are available in Israel. You may bring your standard prescription drugs with you. If you need to bring syringes and vials of medicine – bring a letter from your doctor attesting to your needs. Travel insurance is recommended for all foreign travel. Travel Medical Insurance is REQUIRED to enter Israel. This could be covered in your medical policy or in any travel insurance policy you purchase.
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What to pack for an Israel trip?
Casual attire works for everyday sightseeing. Bring good walking shoes and layers. Some religious sites require modest dress (arms and legs covered, and, occasionally, no pants for women). Don’t forget your swimsuit and water shoes, for the Dead Sea.